Privacy Policy
At SkillTech, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from shop.skilltechsaudi.com (“Site”). It applies to all interactions you have with our online store. By accessing or using this Site, you consent to the practices described in this policy. We encourage you to review it regularly to stay informed about how we protect your data and respect your privacy.
1. Information We Collect
We collect two types of information from users:
a) Anonymous Information
This includes non-personal data such as browser type, time spent on the site, device information, and pages visited. This information helps us improve website functionality, performance, and user experience.
b) Personally Identifiable Information (PII)
We may collect personal data when you:
Register or create an account
Place an order
Subscribe to our newsletter
Contact our support team
This data may include your name, phone number, email address, shipping/billing address, and payment details. Providing this information is voluntary, but necessary for completing certain actions such as purchases.
2. Use of Information
Skill Tech uses the information collected to:
Process and fulfill orders
Send transactional and promotional communications
Respond to customer inquiries
Improve our website and service offerings
Prevent fraudulent
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Disclosure of Information
We may share your information with trusted third parties for the following purposes:
Delivery partners to fulfill your orders
Payment gateways for processing transactions securely
IT service providers for site maintenance and analytics
We may also disclose your information:
To comply with legal obligations, such as responding to court orders or law enforcement
In the event of a business transfer, such as a merger or acquisition
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties beyond what is required for transaction processing.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect data on how you interact with the site. Cookies do not collect personal information and can be disabled through your browser settings.
5. Data Security
Skill Tech uses appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we take strong precautions, no method of online transmission or storage is 100% secure.
6. External Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those external sites. We encourage users to review their privacy policies before sharing personal information with them.
7. Access, Corrections and Update
You may request access to, correction of, or deletion of your personal information at any time by contacting our support team:
8. Change to this Policy
Skill Tech reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
9. Marketing and Communications
With your consent, we may send you promotional emails about new products, special offers, or updates from Skill Tech. You can opt out at any time by clicking the unsubscribe link in our emails or contacting our support team.
10. Analytics and Tracking Tools
We may use tools like Google Analytics, Meta Pixel, or other analytics services to better understand how users interact with our website. These services may collect information such as IP address, device type, browser, and pages visited. This data is used only to improve the performance and usability of the site.
11. User Reviews and Submissions
If you submit product reviews, feedback, or other content to our website, your name (or chosen display name) may be visible to other users. We reserve the right to moderate, display, or remove user-submitted content at our discretion.
12. Live Chat Support (If activated)
If you use our live chat feature to contact our team, we may collect your name, email, and the content of your conversation to assist with customer service and order inquiries. This data is kept confidential and not shared beyond our support staff or system provider.
